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Troubleshooting & Connection Issues
Troubleshooting & Connection Issues
Experiencing drops, slow speeds, or app issues? Find step-by-step solutions for resolving VPN connection failures, bypassing local network restrictions, and configuring app permissions
App & System Issues
What diagnostic information support needs to help you
App permissions for iOS and Android (Network & Battery Saver)
Connectivity Problems
How to check your connection speed
Changing the VPN protocol or server to bypass restrictions
VPN doesn't connect when the internet is active (Paused/Expired states)
VPN won't connect: basic internet & Wi-Fi checks
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Instructions related to themes installation and usage
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